Legal information
Privacy Policy
Effective date: January 1, 2025
1. Scope
This policy explains how Vivid Grove Studio handles information when visitors browse our website, contact our team, or use course planning features.
2. Information we receive
The contact form may collect your name, email address, phone number, and message. If an account service is enabled, we may also receive account credentials and course access preferences. We do not request sensitive personal information for ordinary course support.
3. How information is used
We use submitted information to answer questions, provide support, maintain website security, improve learning content, and communicate about a requested service. We do not sell personal information.
4. Browser storage
The catalog uses local storage for saved Fallows items, cart quantities, theme preference, and cookie consent. This information remains in your browser unless you clear it. It is not a server-side account record.
5. Retention and security
We retain support correspondence only as long as reasonably needed for the stated purpose or legal obligations. We use reasonable administrative and technical safeguards, although no internet transmission can be guaranteed completely secure.
6. Choices and rights
You may request access, correction, or deletion of personal information we hold by emailing [email protected]. You may clear local storage through your browser settings.
7. Children and changes
Our service is intended for a general audience and is not directed to children under applicable legal age. We may update this policy and will publish the revised effective date on this page.